Home Sample Collection

HEFCORP’s website offers home-collection enquiries for Delhi NCR. Send your PIN code and the requested tests so the team can check whether collection is possible at your address.

Collection windows, same-day availability and any home-visit fee must be confirmed for your booking. Do not assume collection is available 24 hours a day, free of charge or suitable for every test. Ask for the full payable amount before agreeing to the visit.

1. Choose the test or share the request. Browse the catalogue or ask the team to help read your prescription. Clinical selection of tests remains with your treating clinician.
2. Check the arrangements. Confirm your address, test availability, patient details, visit slot, collection fee and expected reporting time.
3. Prepare for collection. Follow the test-specific instructions and have your booking information ready.
4. Confirm before collection. Check the collector’s identification and ask them to confirm patient and test details.

Request home collection →

Choose a clean, well-lit place where you can sit safely. Tell the collector if you have previously fainted, have a collection-related concern or did not follow preparation instructions. You can ask what will happen before agreeing to the procedure.

Do not stop medicines or fast solely because a home visit has been booked. Follow your test’s instructions and ask your clinician about any medication changes. Read FAQs & Test Preparation.

Contact the centre as early as possible if you need another slot. If the collector is delayed, ask for an updated arrival estimate. If a sample cannot be used, the team should explain why recollection is needed and discuss timing and any charges before another visit.

See Cancellation & Refund Policy for failed collection and service-related recollection. Contact Patient Support if an expected report has not arrived.