Review draft · Company details and operating policies await HEFCORP confirmation.

PATIENT HELP & ENQUIRIES

Contact Us

Reach the centre, plan a visit or send an enquiry about a booking, report or service concern.

Draft reviewed: 21 September 2026

Visit or call the centre

NEW DELHI · OKHLA PHASE I

HEFCORP Diagnostic Centre — Okhla

Ground Floor, A-233, Pocket A, Okhla Phase I, Maa Anandmai Marg, Okhla Industrial Estate, New Delhi, Delhi 110020

Centre phone: +91 11 4567 4567
Email support: support@hefcorp.com
Opening hours: Please confirm today’s opening and sample-collection hours before travelling.
Appointments: Confirm the test, collection slot and any preparation before visiting.

Book Centre Visit or Enquiry →

Address and centre phone are verified for our Okhla Phase I centre. Please confirm appointment and collection timings before visiting.

Find the right support

What you need	How to reach us
Bookings and centre enquiries	Call +91 11 4567 4567 or use the enquiry form below. Confirm today’s hours and the service you need before travelling.
Reports and corrections	Read Reports & Patient Support, then contact us with your booking reference. Identity checks may be needed before sharing a report.
Cancellation or rescheduling	Use the enquiry form or contact the centre as early as possible. Read the Cancellation & Refund Policy.
Privacy requests or complaints	Email support@hefcorp.com with the subject “Privacy request” or “Grievance”. See the escalation process.
Corporate or professional enquiries	Use the enquiry form and select “Other enquiry”. Tell us the organisation and the help required, without sending employee medical records.

Before you contact us

Include your name, a contact number and a short description of the help you need. If you are contacting us for someone else, the team may need their permission before discussing a booking or report.

The enquiry form is not monitored as an emergency service. For urgent symptoms, seek immediate medical care rather than waiting for a callback or laboratory result.

WE ARE HERE TO HELP

Send an enquiry

For bookings, report access, appointment changes or a complaint. Required fields are marked *. Please do not include reports, diagnoses, identity documents, passwords or payment credentials.